At ORCA Shop, we understand that elite swimmers, triathletes, and water sports enthusiasts need their high-performance gear delivered reliably across the globe. Our streamlined delivery options ensure your competition-ready wetsuits, goggles, and swim accessories reach you with the same precision we engineer into our products.
Worldwide Shipping (Excluding Select Remote Areas)
From our Durham headquarters to your training location, we ship to most international destinations with two trusted delivery methods designed for performance-focused athletes.
- Carriers: DHL or FedEx for reliable tracking
- Delivery Time: 10-15 business days after dispatch
- Ideal for: Time-sensitive orders when you need your competition wetsuit or swimrun gear promptly
- Carrier: EMS for cost-effective delivery
- Delivery Time: 15-25 business days after dispatch
- Perfect for: Bulk orders of training equipment like paddles, pull buoys, or seasonal gear upgrades
Order Processing: Performance-Tested Before Dispatch
Every ORCA Shop product undergoes the same rigorous quality checks that made our gear the choice of triathlon champions. Your order will be:
- Processed within 1-2 business days
- Thoroughly inspected (especially important for our ex-rental wetsuits and clearance items)
- Securely packaged with protective materials for aquatic equipment
- Dispatched with tracking information sent directly to your email
Returns Policy: As Flexible as Our Wetsuits
Not satisfied with your performance gear? We offer a 15-day return window from delivery date. Please note:
- All returns must be in original, unused condition with tags attached
- Special considerations apply to custom-fitted wetsuits and ear plugs for hygiene reasons
- Return shipping costs are the customer’s responsibility unless the item is faulty
Why Athletes Trust ORCA Shop Delivery
“When training for my last swimrun event, ORCA got my hi-vis wetsuit to Norway in 12 days flat – right when I needed it for cold water acclimatization.” – Markus T., Competitive Swimrunner
Need Expedited Delivery for Competition?
Contact our Durham-based team at [email protected] for urgent delivery solutions. We’ll work directly with you to ensure your photochromic goggles or transition gear arrives in time for race day.
Payment Methods Accepted: Visa, MasterCard, JCB, PayPal (for secure global transactions)
Ready to experience champion-crafted swim gear? Browse our performance deals or contact our athlete advisors for personalized recommendations.