At ORCA Shop, we understand that elite swimmers and triathletes demand seamless transactions to match their high-performance gear. Our payment infrastructure is designed with the same precision engineering as our competition wetsuits and light-adaptive goggles.
Global Payment Methods
Visa – Accepted worldwide for instant processing
MasterCard – Secure transactions with 3D Secure verification
JCB – Preferred by our Asian customers
PayPal – Extra layer of buyer protection
Why Trust Our Payment System?
Just as our breaststroke wetsuits undergo rigorous testing, our payment gateway features:
- Military-grade encryption – All transactions protected with 256-bit SSL
- PCI DSS compliance – Meeting highest card security standards
- Currency flexibility – Automatic conversion for international orders
- Fraud screening – Advanced algorithms monitoring suspicious activity
Competition-Ready Transaction Speed
When you’re preparing for an event, every second counts. Our payment processing mirrors the efficiency of our expedited shipping:
- Instant payment confirmation
- Real-time order processing (1-2 business days dispatch)
- Immediate electronic receipt generation
Bulk Order Solutions
For teams and clubs ordering multiple jammers, paddles, or pull buoys, we offer:
- Consolidated billing for team purchases
- Invoice payment options for institutional buyers
- Dedicated account manager for repeat orders
Email [email protected] to arrange team payments.
Payment Security FAQs
Q: Is my card data stored?
A: We never store raw payment data – all transactions are processed through our PCI-compliant partners.
Q: Can I pay in my local currency?
A: Yes, our system supports dynamic currency conversion for most regions.
Q: What if my payment fails during competition prep?
A: Contact our athlete support immediately at [email protected] for priority resolution.
For urgent competition orders requiring special payment arrangements, our Durham-based team is available weekdays to ensure your photochromic goggles or competition costumes arrive on time.
